Keeping millions of hungry hotel guests happy
"CrossMine CEO Bob Nelson (left) and Chief Product Officer Bill Livingston (right) demonstrated their good sense of direction this morning in McLean, Va., showing Staybridge Suites McLean owner Brian Pence the way to Assaggi Osteria restaurant. The company recently installed its HotelNeighborhood service in 275 DC-area hotels (owned by three of the six largest hotel chains) to help guests find restaurants. The company started with a mobile app but realized they’d have more success also embedding the service in the emailed hotel receipts, on the hotel’s website and Wi-Fi, and through the front desk. The restaurants pay nothing to get listed or they pay $10 a month to blast out real-time offers to nearby hotel guests. The five-person CrossMine team already has the financial backing of an ITA Software co-founder. (The travel tech company sold to Google). Plus Bob says DC is a great place to launch travel tech companies: Choice, Hilton and Marriott call the region home."
"We recently found CrossMine CIO Tom Spahr, CEO Bob Nelson, and principal and advisor Michael Scruggs dining at Maggiano’s in Tysons. It’s no coincidence that they just went live with a mobile app that allows restaurants to offer deals to nearby hotel guests. The group is working with six Tysons area hotels from five of the top eight hotel chains and 15 nearby restaurants, including Maggiano’s. The service is free to the hotel chain and restaurants but the ones that want to send offers to guests pay $10 monthly per hotel."
“…Bisnow hosted leaders of the DC entrepreneur community this week for food, wine, and informal convo. We snapped Crossmine’s Bob Nelson…”
“And entrepreneur Bob Nelson noted that the Washington region was only ninth in the nation in venture investing, down from third in the late ’90s during the dot-com boom.”